We deliver between 8am and 9pm Monday to Saturday. When you receive your order will depend on which Delivery Service you selected at the time you placed your order:


Delivery Service
Details
Standard delivery
8am to 9pm Monday to Friday
We aim to deliver within 4 working days for orders placed before 12pm.
Remote rural areas may take up to 8 working days on our Standard Delivery services – for more information click on here
Items delivered direct from our supplier will take the time stated in the "product details" on our website.
Next working day
8am to 9pm
Orders must be placed by 4pm* previous working day. Excludes Saturdays, Sundays and Public Holidays.
Named day
8am to 9pm
Date of your choice.
Excludes Saturdays, Sundays and Public Holidays.
Saturday
8am to 1pm
Saturday of your choice


* Next working day delivery is available on selected lines up to 4pm.


When we despatch your order from our warehouse, we email you a Despatch Confirmation Email. Please refer to this email for further information regarding when you will receive delivery of your order.


How can I find out where my order is? To find out the status of your order, click on the My Account link located at the top of the web page and sign in. Next, click on "My Orders" and then "View". If online tracking is available for your order you can click on "Track item" for more information about your delivery.


If your order has been despatched, click on the order number associated with that order. It is here that you will be able to find the tracking number and track your package (where available)


My order is late, what can I do about it? If you are having any problems with your order, please click to Contact Us